SHIPPING POLICY

 

Shipping Fees

Our current shipping fee options are below. All pet bowls incur an additional $5 shipping fee on top of the prices listed below. All dog beds (due to their hefty size and weight) incur an additional $20 shipping fee.

 

Price

Shipping Method

Important Information

$5.00

Regular Parcel Post

No insurance. Signature is not required for delivery.

$10.00

Express Post

No insurance. Signature is not required for delivery.

$15.00

Registered & Insured Post

Insured for full value of item. Signature is required for delivery.

 

Shipping time

All items are shipped within 72 working hours after payment has been cleared.  Payment via credit card will be received by us immediately.  Please allow 7-10 days for delivery, although most items will be received within 5 working days.  All orders are sent by Australia Post.  If, for any reason, we are unable to dispatch your order within 3 working days we will notify you.  Extended (short!) shipping delays may be experienced during busy sale periods and during the lead up to Christmas.  We thank you for your patience!

 

IMPORTANT NOTE:  Please note that all Oscar & Lulu dog beds have a delayed shipping time of 10 days, as each bed is made-to-order right here in Australia.

 

Worldwide shipping

We will happily ship worldwide.  Your country can be selected during the check out process.  Please contact us at sales@onallpaws.com.au if your country is not listed and we will assist you. 

Please allow 14 days for delivery of international orders.  On All Paws cannot be responsible for the loss or damage of packages once they are shipped to an international destination.  Customers are also responsible for any Customs charges, which are assessed by each individual country at the time of delivery. Unfortunately we cannot estimate your country's Customs charges.